Frequently Asked Questions

ListingHubs takes product data from any CSV or Excel file and uses AI to map fields, translate text, write optimized titles and descriptions, and export platform-ready files for Amazon, eBay, Shopify, and 7 more marketplaces — all without connecting to your store.

Go to the Upload page, drag and drop your product CSV or Excel file, select your target platform, and click Start. The AI processes your data in seconds and gives you a platform-ready export file. No signup required for your first file.

No. ListingHubs runs entirely in your browser. There's nothing to download, install, or configure. It works on any modern browser (Chrome, Firefox, Safari, Edge) on desktop or tablet.

AI translation supports English, Chinese (Simplified & Traditional), Japanese, Korean, Spanish, French, German, Italian, Portuguese, and Arabic. Source files in GBK or UTF-8 encoding are auto-detected.

ListingHubs supports 10 platforms: Amazon, eBay, Shopify, AliExpress, Wayfair, Wish, Shopee, Lazada, TikTok Shop, and custom CSV format. Each platform gets its own optimized export format with correct field names and character limits.

Yes. Upload your CSV once, then select any or all supported platforms for export. Each export is independently optimized — titles, descriptions, and field mappings are tailored to that platform's search engine and format requirements.

Yes. ListingHubs generates flat files in the exact format Amazon Seller Central expects, including correct column headers, encoding (UTF-8), and category-specific fields. You download the file and upload it to Seller Central yourself.

Yes. ListingHubs auto-detects GBK encoding common in Chinese supplier exports and maps Chinese column headers to English platform fields. The AI then translates and optimizes the content for Western marketplaces.

No. ListingHubs never connects to your Amazon, eBay, Shopify, or any other marketplace account. Everything works through CSV import and export. You review every listing before uploading it yourself.

Yes. Your uploaded files are processed in-memory and are not permanently stored on our servers. We don't have API access to your store, so there's zero risk of accidental price changes, inventory overrides, or listing deletions.

Your data is processed for the duration of your session to generate the optimized output. We do not sell, share, or use your product data for any purpose other than generating your listings.

Yes. The free plan includes 5 listing optimizations per month across 3 platforms with AI field mapping and description generation. No credit card required, and it never expires.

The Pro plan is $19/month and includes 100 listing optimizations across all 10 platforms, AI translation in 10+ languages, reusable mapping templates, batch validation, and priority support.

Yes. There are no contracts or cancellation fees. Cancel from your account settings at any time. Access continues until the end of your current billing period.

We support CSV (.csv) and Excel (.xlsx, .xls) files. Auto-detection handles both UTF-8 and GBK encoding. Maximum batch size is 200 product rows per upload.

Our AI uses semantic similarity to match your source column names (e.g., 'product_name', '商品标题', 'title') to the target platform's required fields (e.g., Amazon's 'item_name', Shopify's 'Title'). Confidence scores are shown for each mapping so you can verify accuracy.

The maximum file size is 10MB with up to 200 product rows per upload. For larger catalogs, upload multiple batches and use saved mapping templates to maintain consistency.

Yes. After AI processing, you can review and edit every field — titles, descriptions, field mappings, and category assignments — before exporting the final file.